Refund Policy

We want you to be completely satisfied with your purchase from OYTFIT. If for any reason you are not satisfied, we offer a 15-day refund policy. Here's how it works:

1. Eligibility: To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Timeframe: You have 15 days from the date you received the item to request a refund.

3. Refund Method: We will issue a refund to the original payment method used for the purchase.

4. Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

5. Refund Processing Time: Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, we will process the refund within 10 business days.

6. Damaged or Defective Items: If your item is damaged or defective, please contact us at [insert contact information] to arrange for a refund or replacement.

7. Chargebacks and Disputes: We understand that sometimes issues arise with a purchase. In the event that you experience any issues, please contact us first and we will do our best to resolve the issue. We kindly ask that you do not initiate any chargebacks or disputes, as this can cause additional fees and delays in resolving the issue.

Please note that we reserve the right to modify or cancel our refund policy at any time, for any reason. If you have any questions about our refund policy, please don't hesitate to contact us at payment@oytfit.com.